SWIFT COM IVRS (Interactive Voice Response System) is a
computer telephone ? technology which gives information to the
customers any time from any where from a telephone call. SWIFT COM
provides access to computer database through normal telephones.
A user can access a remote computer database by dialing a specified
SWIFT COM system number as informed by the computer & can obtain
the required information i.e., when a customer dials the SWIFT COM system number,the voice system answers the call and prompts the
instructions via a pre-recorded voice menu . Customer has to press the number which was prompted in the instructions to have the
required information and at any time can opt for transfer to Operator, incase the customer requires an additional information other than
the service listed in the menu. The desired information can be recorded and stored in the PC using a microphone, which will be informed
to the user on dialing the specified number.
With the SWIFT COM system customers can avail 24x7 service. Business would be benefited by the increased Customer Service
Levels, Automated access to the Information, Reduce Operation cost, Increase Employee productivity.
SMART CAMPUS works with your current system & leverages existing technology. It centralizes the mountains of data to earning
and automates routing administrative functions. This package has education's most flexible & interactive scheduling function, thus meeting
the communication and information needs of the entire Campus community in real time and it would be utterly simple for everyone to use.
SMART CAMPUS is the first truly scalable, windows/web-based Campus Management package with the power to revolutionize the way that
Schools/Colleges run. SMART CAMPUS is more than just another technology solution, which is an educational system that will improve the
way School/College is managed. With this SMART CAMPUS, student functions such as admission, attendance, grading, discipline & family
information can be efficiently managed. Data is entered only once and instantly available in customizable reports.
SOFTFONE enables a desktop, laptop or workstation computer to function as a telephone. Here the computer network functions
as the medium for transmitting Telephone information & service equipped with a headset or a hand-held device and using numbers on the
keyboard to dial. The computer with SoftFone software can perform the full range of telephone features available through the traditional
systems. SoftFone makes use of the system's sound card for audio input and output. SoftFone handles both Inbound & Outbound calls and
Blended calls.
SOFTFONE is designed to work over IP-based systems and provides end-point VOIP solutions that works with internet based
telephony servers and compatible with all kinds of headsets.
- Auto Dial Calls
- Multi Party Voice Conference
- Line Hold
- Call Transfer
- Record Conversation in to wave(.wav) file
- Speaker and Microphone volume control setting
- Works with all kinds of Internet Service Providers
SOFTFONE FEATURES. . . .